Shipping & Delivery
SHIPPING INFORMATION
Our goal is to offer you wide-coverage shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
1.Shipping Service & Delivery Area
We currently offer delivery to USA, Australia, Canada, France, Germany, United Kingdom, Austria, Belgium, Denmark, Finland, Italy, Japan, Singapore, Spain, Sweden, Switzerland, Mexico, New Zealand, Malaysia, United Arab Emirates, Cyprus, Greece, Kuwait, Latvia, Poland, Qatar, Romania, Saudi Arabia, Slovakia, South Korea, Philippines, Brazil, Netherlands, Caribbean Netherlands, Argentina, Mexico, Colombia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Macao SAR, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Russia, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam, Yemen, Uruguay, South Africa, Ecuador, Guyana, Venezuela, Paraguay, Chile, Bolivia, Peru, Suriname
Shipping methods: 4PX Express; Yanwen Express, Post Service
2.Shipping Fee & Time
Free Standard Shipping Over $39.99
Shipping fee: $8.99
Express Shippping Fee: $13.99
Express Shipping-Only for USA (5-8 days)
The time frame of order delivery is divided into two parts:
a. Crochet Kit Processing time: 1-2 Business Days (pre-sale items excluded) unless in the case of a force majeure.
b. Shipping time:
Standard Shipping takes 7-15 business days.
Express Shippping takes 5-10 business days.
Express Shipping-Only for USA (5-8 days).
Note: Shipping times are normal in-transit times under normal circumstances. In exceptional circumstances, delays may occur.
Shipping fee: you could check the shipping charge after you fill in the address before the checkout page; If you need a faster/designated courier service, please contact us at service@thehookee.com for a quotation.
3.Do I need to pay for the tax?
For most countries, our shipping charges include import duties, but for some countries, import duties may apply and the buyer or recipient of the shipment is responsible for taxes and duties.If you are in doubt, please consult your country's customs office before ordering.
Please note:
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Shipping FAQs
Why the freight is so high?
Why has my order not shipped after a few days?
Can I Cancel Or Modify My Order Before It Ships?
How Will I Know When My Order Has Shipped?